Simon Concierge To Enhance Your Shopping Experience

Simon Concierge To Enhance Your Shopping Experience

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Shopping until you drop just got easier at Orlando Premium Outlets! Simon, a global leader in retail real estate, has partnered with Bags Inc. to develop a concierge program at Orlando International Premium Outlets and Orlando Vineland Premium Outlets. Simon Concierge will create a welcoming atmosphere for visitors and offers services to enhance the overall shopping experience.

Concierge mobile kiosks will be strategically placed throughout the centers on Thursday – Monday from 10 a.m. – 8 p.m., and permanent locations will be available during center hours at Valet locations.

“Simon Concierge will assist our visitors with any inquiries they have, and will also help each shopper to navigate our center to maximize their experience at Orlando Premium Outlets.” said Lorena Garcia, area director of marketing and business development for Orlando Premium Outlets. “We are confident that this program will be beneficial for all of our shoppers, whether they are shopping for a specific look, or are spending a leisurely day shopping our center.”

As part of the concierge program, specially trained greeters will be on-site at Orlando Premium Outlets to assist customers with day-to-day inquiries and more. Each greeter will be able to direct customers to any store on property, and will have Flat Maps and Center Programs to communicate current sale info, events and in-store promotions to customers. Simon Concierge will also offer package check, hotel
package delivery and luggage wrap services.

Shoppers can stop by Simon Concierge for information on Simon Gift Cards, Simon Youth Foundation, amenity locations, Simon Guest Services offerings and services, attraction tickets, foreign currency exchange, wheelchair and stroller rentals, payphone locations, bus drop off and pick up, and emergency contacts.


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